You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Chris L
3 years agoHelpful | Level 6
Issues on opera browser
Dear community
From my point of view DB's performance decreases continuously - new features instead of old features working properly - and all time!
Newest problem is: Since some days whe...
- 2 years ago
Hello
On my side it works with opera again - without changes from my side - so thanks to DB-Programmer for fixing! 😁
Kind regards,
Chris
p.s.: Aside, the popup-menus do not change position, when the space e.g. below the file decreases.
exxovest
3 years agoNew member | Level 2
I had this issue lately. I'm using Opera browser, it cannot display image files stored in dropbox. I stored all image files in dropbox. When i tried to select any of the files, error message Error message "Something went wrong on our end." "there was a problem completing this request". Bit when i tried on other browser(firefox/chrome), it works.
what i've tried(all of these fails, with error same as i've described above)
- reinstalling opera(latest version)
- uninstalling opera, removed all saved data, reinstall opera version 90 & 91
- restart pc, restart modem/router
- tried on a different PC
I suspect something is not right with my dropbox account.
- Walter3 years agoDropbox Staff
Hey exxovest, sorry to hear about this.
I just merged your post under this discussion as they seem to be related.
When it comes to the issue at hand, I'd recommend using a supported browser while making sure that there's no extension or plugin that could be causing issues.
I hope this helps a tad.
- Chris L3 years agoHelpful | Level 6
It even gets worse.
Since yesterday attempting to open a folder out of the main board, the appears an error notice saying "something went wrong on our side".
Later there came an upgrade for opera, but obviously this has nothing to do with this - neither the former version, nor the new one changed something about this new error.
Anyway - DB itself says "on our side".
So what happend???
Kind regards,
Chris
- Megan3 years agoDropbox Staff
Hi Chris L, let's jump right into this!
Have you tried a different browser, or an incognito tab on your current one? If you can see your files on a browser, other than Opera without an issue, then this might be a browser specific issue.
Sometimes this could be the result of a security setting or a plugin installed there. Can you visit our website on a browser without any active plugins and see if that changes the behavior?
Let me know more!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!