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Forum Discussion
Issue with tagging files, tags are duplicated when moving to next file
I'm having an issue when tagging files in Dropbox. When I double click a file and add tags to it on the left side (under "Info"), and then click on the arrow on the upper right corner to move on to t...
Hey samperinleni - we believe we've fixed the bug and this should now be resolved. Let us know if you run into issues again!
Megan
Dropbox Staff
Dropbox StaffHi samperinleni, would you mind sending over a few examples screenshots, demonstrating the behavior you mentioned in order for us to have a visual too?
Hi! Sure, here are some screenshots:
Here I have just added tags to this image. I click on the arrow to move on to the next file, and this is what happens:
The tags from the previous file seem to copy over to the next file (which is the one shown above), even though I haven't even added a single tag to it yet. Only when I click on the X on the upper left corner to go back to the file gallery and double click on the next file manually (instead of using the arrow buttons to move between files in full screen mode), it shows up correctly:
Here you can see the correct tags, which, in this case, is no tags. Only using the arrow buttons seems to trigger this bug.
- Megan
Thanks for the screenshots samperinleni!
I see what you mean, that's an odd behavior indeed. Does this happen when you try to tag files inside a specific folder, or with all of them?
I checked files in other folders and had the same issue, so it seems to happen with all my folders.
- Megan
Hi samperinleni, which browser do you mainly use, and is it up-to-date?
