You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

samperinleni's avatar
samperinleni
Explorer | Level 4
9 months ago

Issue with tagging files, tags are duplicated when moving to next file

I'm having an issue when tagging files in Dropbox. When I double click a file and add tags to it on the left side (under "Info"), and then click on the arrow on the upper right corner to move on to t...
Organize
Web
  • simonDBX's avatar
    simonDBX
    9 months ago

    Hey samperinleni - we believe we've fixed the bug and this should now be resolved. Let us know if you run into issues again! 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi samperinleni, thanks for contacting us.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!

  • samperinleni's avatar
    samperinleni
    Explorer | Level 4
    9 months ago

    Hi! I tried switching browsers as well as everything else you mentioned and I'm still having the same issue.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!