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Forum Discussion
mm-nyc
5 years agoHelpful | Level 5
Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good.
but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
B4DW01F
3 years agoExplorer | Level 4
I have the same issue and have made sure the smart sync is turned off, i want all my files when i want them and space isnt an issue...
- Walter3 years agoDropbox StaffHey B4DW01F, sorry to hear about this.Have you tried setting those files to online only and back to local again?
- B4DW01F3 years agoExplorer | Level 4
did not work
- Ellen563 years agoHelpful | Level 6
Hey @B4DW01F, sorry to hear about this. Have you tried setting those files to online only and back to local again?
Yes I have to no success. Very frustrating. Wish I knew when they would get this worked out. I've even uninstalled and reinstalled Dropbox with the hope something would reset.
- CompoCraig3 years agoNew member | Level 2
Same for me. Definitely a bug.
I have tried deleting thumbnails (made no difference), resetting the always display icon to make sure it isn't checked, moving between local and online only but as soon as I touch the imagine in any way I get this problem.
Annoying as I share Dropbox with less techie people who won't be able to faff around with settings to try unsuccessful workarounds.
If Dropbox aren't fixing this is going elsewhere the best option and if so which is the best alternative? Do I look at OneDrive as we all have that anyway. Frustrating through as I have been a big fan of Dropbox and got loads of folks to use it (bein the team geek within our group of friends and family)
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