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Forum Discussion
mm-nyc
5 years agoHelpful | Level 5
Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good.
but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
Daphne
Dropbox Staff
So that we can have a look into this in more detail, we'd need to continue through our Support channel alongside some device specific info.
If you haven't already reached out to the team, would you mind if I reach out directly to the email linked with your profiles here DiggerDawson and Immortaleye?
If you haven't already reached out to the team, would you mind if I reach out directly to the email linked with your profiles here DiggerDawson and Immortaleye?
Immortaleye
4 years agoHelpful | Level 6
More than happy for you to contact me. The alternative is to consider moving to another platform
- mm-nyc4 years agoHelpful | Level 5
apparently its working now, i dont know how it resolved itself.m
- Daphne4 years agoDropbox StaffThanks for your updates!
@Immortaleye, I've just sent you a brief message, so please check your inbox when you have the time.
I'm glad to hear that mm-nyc! If you have any other trouble with this, don't hesitate to give me a nudge here.- Rossella Brambilla4 years agoNew member | Level 2
I also have this problem. I sell jewellery and need to see the thumbnails to select the right file. I have a Dropbox plus subscription but this makes it fairly useless.
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