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Forum Discussion
Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good.
but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
Same problem.
If I drag the file onto my desktop, I can see the thumbnail. But I need to see all the thumbnails to edit my photos. The files are showing Smart Sync Local. If I change this to Online Only, and then go back and change it to Local, the thumbnail appears. I can restore the thumbnails by selecting ALL and then going through this process, but it's a bit annoying and a waste of time.
Is there a better solution?
Daphne
Dropbox Staff
Dropbox StaffSo that we can have a look into this in more detail, we'd need to continue through our Support channel alongside some device specific info.
If you haven't already reached out to the team, would you mind if I reach out directly to the email linked with your profiles here DiggerDawson and Immortaleye?
If you haven't already reached out to the team, would you mind if I reach out directly to the email linked with your profiles here DiggerDawson and Immortaleye?
More than happy for you to contact me. The alternative is to consider moving to another platform
apparently its working now, i dont know how it resolved itself.m
