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Forum Discussion

KireR's avatar
KireR
Explorer | Level 3
7 months ago

I'm now unable to save edited videos?

Suddenly I'm not able to save edited videos anymore?   I can do all the edits /trim, cut, rotate, etc) but when I want to save a New Copy nothing happens and I have to abort with "changes not sav...
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joecill's avatar
joecill
New member | Level 2

I'm also encountering this issue right now. I can make all the edits—trim, cut, rotate—but when I try to save a new copy, nothing happens, and I end up having to close with "changes not saved." This started happening recently, even though everything was working fine before. I’m using a standard laptop with Windows 11, and no changes were made on my end either. If anyone knows a fix, please share!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 hours ago

Thanks for letting us know, joecill.

Have you tried this from a different browser at all, to see if you get a different behavior?

I'd also suggest trying from a private browsing/incognito window.

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