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Forum Discussion
I keep seeing conflicted copies for my audio files, after using a third-party software.
Hi!
Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's...
Sorry for the delay in response, I have been off work this week due to the holidays. I hope you both had a great Thanksgiving if you celebrate!
Similar to JoelBille, this issue stops occurring when I pause sync from the Dropbox menu. However, this solution is an inconvenient long-term fix, because the ability to sync is very helpful when I share files with my coworkers. The hiccup in my workflow can be annoying, and for someone who exports files regularly similar to Joel, it can be dealbreaker.
Is there another possible solution? Or is there some way that this issue can be addressed in a future Dropbox update?
I am willing to help however you need, Jay! Just let me know what further information you need from my end!
- Megan
Dropbox Staff
Hey grantcrenshaw, let me also jump in here!
You can also try configuring these programs so that the Dropbox folder is excluded or white-listed, but please note that this may be a per user per computer setting and that this falls outside of the scope of what we support.
In any case, your comments on our website have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve.
