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Forum Discussion
Kevin Elstorp
2 years agoNew member | Level 2
How to restore files deleted yesterday
Hi I have a shares folder with my ex girlfriend. We are en the process of leaving each other, but now she has deleted a lot og files and folders.
If i Purchase the rewind option, will I then be abl...
- 2 years ago
If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately.
I'm sorry I can't be more helpful on this matter.
Kevin Elstorp
New member | Level 2
Hi I just found out that she did not delete them. She moved the files to her own dropbox account.
I cannot find the files under the site you are providing with me. I have the basic account.
Jay
2 years agoDropbox Staff
Were the files in a shared folder between the two accounts? Do you see any changes on the events page?
- Kevin Elstorp2 years agoNew member | Level 2
The files were in af shared folder in my account. It was informed by the app that my ex deleted the files. I asked her and she said she moved them. She will not move the back.
- Kevin Elstorp2 years agoNew member | Level 2
And yes in the envent page it says it has been deleted, but it is not visible under restore.
- Jay2 years agoDropbox Staff
If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately.
I'm sorry I can't be more helpful on this matter.
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