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Forum Discussion
Angelrios
2 years agoExplorer | Level 3
How to recover permanently deleted pictures and videos?
I permanently deleted some videos and pictures from my dropbox. I’m trying to figure out how to recover them. There’s no way I could get some type of customer service with dropbox please if anybody h...
- 2 years ago
Hi Angelrios, thanks for posting here today!
I'm afraid that you won't be able to restore any permanently deleted files from your account since, as the relevant article outlines, if you permanently delete a file or folder, you can't recover it later.
Do you have any old devices, that you can use in order to retrieve the files from there?
I hope this helps!
Megan
2 years agoDropbox Staff
Hi Angelrios, thanks for posting here today!
I'm afraid that you won't be able to restore any permanently deleted files from your account since, as the relevant article outlines, if you permanently delete a file or folder, you can't recover it later.
Do you have any old devices, that you can use in order to retrieve the files from there?
I hope this helps!
- Angelrios2 years agoExplorer | Level 3Unfortunately I don’t but thank you for your help and information I appreciate it
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