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Forum Discussion
HELP! Vault won't give me access!!!
Hello,
I just set up Vault yesterday. I put in my most sensitive documents. I accessed them today and then "poof" I'm not allowed to access them. I can put in my correct password and it lets me in ...
Lusil
Dropbox Staff
Dropbox StaffHello Walk Humongous, let's see what we can do here.
Are you also having trouble accessing your Vault from the website by any chance?
Also, your Support options depend on the sort of account that you have, and you can find yours by going to this page.
If you've already submitted a ticket, could you let me know the ID (eg. #1234567) so that I can look into this for you?
Give me a shout whenever you've had the chance to check this out. Cheers!
Are you also having trouble accessing your Vault from the website by any chance?
Also, your Support options depend on the sort of account that you have, and you can find yours by going to this page.
If you've already submitted a ticket, could you let me know the ID (eg. #1234567) so that I can look into this for you?
Give me a shout whenever you've had the chance to check this out. Cheers!
I am currently having the same problem. Please help fix this ASAP.
