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Forum Discussion

Kfegan2582's avatar
Kfegan2582
New member | Level 2
8 years ago

Getting an error that a file is not supported?

I have just edited a document that now won't open!
I'm receiving a message saying 'this file is not supported. But it was a minute ago and all my other files open just fine

Please help!!!

Edit
Error Messages
  • Mark's avatar
    Mark
    8 years ago
    Does the file still have the extension on the file name?

    E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Does the file still have the extension on the file name?

    E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        Then you need to add the extension back via a rename and all should work :)

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