You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Lisa M.47
10 years agoNew member | Level 1
Files are deleting themselves?? Why??
I keep seeing advisements pop up of files being deleted, but I am not deleting them.
- 8 years agoRecover one of the deleted files and then look at the previous version history for it. It will show you which account/device was used to delete it. That's where you need to look.
Frank S.53
New member | Level 1
As you can see below, I select restore and within 3 seconds after resorting it, DropBox says I deleted it. I'm not.
Can someone now please admit there is a problem and stop saying DropBox can't delete it? There is obviously a runaway synchronization problem or some such issue that deletes the file from the very same machine it is added on.
HELP!
rachelPR
8 years agoNew member | Level 2
Having this issue. Touble shooted all links. Changed password, I restore deleted files then they delete themselves again.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!