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Forum Discussion
Lisa M.47
10 years agoNew member | Level 1
Files are deleting themselves?? Why??
I keep seeing advisements pop up of files being deleted, but I am not deleting them.
- 8 years agoRecover one of the deleted files and then look at the previous version history for it. It will show you which account/device was used to delete it. That's where you need to look.
Paul K.22
10 years agoNew member | Level 1
Mr Rich R
Regardless of you thinking dropbox cannot delete the files, it is and as you can see its happened to a number of people and they all cannot be wrong. If Dropbox is ignoring the fact that something is wrong I suggest those effected move to another supplier. I had it happen to me once touch wood it has not happened again. As explained to a dropbox rep the files deleted were word, excel and PDF files all jpeg files were not effected. On your comments today who or why would you go through and delete 4000 files. I also have a google drive account with approximately the same amount of files on it and have not had a problem.
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