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SimonThursday's avatar
SimonThursday
Explorer | Level 3
2 years ago

Empty Folders Keep being deleted

A week ago loads of empty folders I have on Dropbox were deleted. Initially I spent loads of time looking at them and restoring them, Dropbox then deleted the ones I had restored. Now I waste no time and I restore the empty folders and Dropbox then deletes them a day or so later. It is happening so fast that it cannot be a human but I don't know how to stop Dropbox deleting the folders I want - even if they are currently empty

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Have you restored one and then clicked on 'Restore Previous Versions' to see which device is doing it? 

     

    My guess here is a corrupt database is doing it

    • SimonThursday's avatar
      SimonThursday
      Explorer | Level 3

      It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders (or maybe once I have restored them there is no version history as they are back to the original first version)

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        SimonThursday wrote:

        It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders


        If it's the same folders being deleted, but a text file in one of them and see if it still gets deleted. If it does, look at the version history of that file to see which device is deleting the file, because Dropbox is not able to delete a file or folder on its own.

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