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Forum Discussion
Dropbox to iCloud files show zero bytes in iCloud
So before you tell me it's an iCloud issue, allow me to explain. My Dropbox renewal was about to expire. Not wanting to pay for 2,000 gigs I didn't need, I chose to move to iCloud. The files in Dro...
Mark
Super User II
Super User IISounds like before you moved you didnt turn the files to 'Available offline' OR give it time to do it.
All I can suggest is seeing if you can put them files *back* on Dropbox and downloading them.
Good suggestion but, if the files show zero bytes (no data), what would downloading them back to Dropbox do?
- Jay
Dropbox Staff
Hi Larry G.17, thanks for bringing this to our attention.
Do you see any of the missing files in the events page or the deleted files page?
This will help me to assist further!
None of the missing files are in events or deleted files.
They somehow disappeared in the move. All of the files made it to the target drive on the Macbook but there is NO data.
- Rich
Larry G.17 wrote:
None of the missing files are in events or deleted files.
Is there anything at all listed on Events? Are you sure you're signed in to the correct account?
- Mark
Larry G.17 wrote:
Good suggestion but, if the files show zero bytes (no data), what would downloading them back to Dropbox do?
If you try moving the 0byte files back to Dropbox and then selecting 'make available offline' hopefully they'll download for you
OK. Worth a try. Thank you
