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Forum Discussion

JGHouston's avatar
JGHouston
Helpful | Level 7
3 years ago

Dropbox Paper document lose formatting on Android

For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I...
Android
Dropbox Paper
Edit
Mobile
  • mahobbo 's avatar
    mahobbo
    3 years ago
    I changed default keyboard from Samsung to gboard which resolved the issue outright. Really interesting on a Samsung device? So what is the default keyboard & why is it apparently bound so much with Google?
LuciLouWho's avatar
LuciLouWho
Helpful | Level 6

I believe we are having the same issue and sounds like it started about the same time as mine!  Were you able to get yours resolved?

JGHouston's avatar
JGHouston
Helpful | Level 7
3 years ago

LuciLouWho  

no solution to my issue yet, I did uninstall the PAPER app a couple of times I even uninstalled the DROPBOX app with no luck.
  • LuciLouWho's avatar
    LuciLouWho
    Helpful | Level 6
    3 years ago

    I am having the EXACT same issue Dropbox, please fix!  Thank you!

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