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Forum Discussion
Document Grant Access issues
I have a Dropbox user that has edit access to a directory "1 - Billing Share (MY)" and all that is contained therein. As a matter of fact all 6 users have edit access to this same directory. I copied 15 word docs from one location and placed them into "1 - Billing Share (MY)" directory. The user was able to access, open, edit, cut/paste etc on the first 6 word docs, but when she attempted to continue access on the remaining docs it would not grant her access. Can someone explain why and how to fix?
- Walter
Dropbox Staff
Hi there Sharry316 - sorry to hear you're having issues with this.
Could you send us a screenshot of the exact error they're getting so that we can have a visual too?
Also, are you all part of the same team account or are you using individual accounts?
Any additional information is more than welcome!
