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Forum Discussion
Cyber attack with ransomware file reposition
Hi.
I Need some help!
Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022.
How can i get my files back?
JoseOrganista wrote:
Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022.
You can do this yourself. Refer to the following help article and reply back if you have any questions.
- Rich
Super User II
JoseOrganista wrote:
Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022.
You can do this yourself. Refer to the following help article and reply back if you have any questions.
Hi, thank you for your kind help.
Unfortunelly this feature does not work on free accounts.
Any other suggesttion?- Mark
JoseOrganista the only other option is doing it one by one, or, upgrading for a single month to access that rollback feature.
Hi there,
My laptop was recently hit by Ransomware and this affected a significant number of files/ folders in my Dropbox desktop application. I am using Dropbox Basic so I am unable to use the Rewind feature. I am aware that I could manually restore previous file versions but would it be possible for an administrator to rewind all of my files & folders to before the Ransomware attack?
Thanks so much for your help
Mostafa
