You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GSims
4 years agoHelpful | Level 5
Can't Apply Organization Policies...
Recently, I have started getting the below error when trying to open Excel to edit. Can't apply organizations policies Intune service error... Does any knows how to fix this on an Android Samsung N...
- 3 years ago
I solved the problem. It is the problem of excel. So, resetting excel is the solution.
1. Reset Office 365 from excel application.
Follow the instruction of the page: https://www.compsmag.com/how-to/reset-microsoft-office-apps-in-android/
2. Open the Dropbox application of the android phone.
3. Open an excel file saved in Dropbox with excel application.
4. Excel application instructs to login to dropbox, so login with valid account.
5. Now, capable read/write the excel file with excel application of android smart phone.
PS. I posetd as hal-ueda before, then I made an account hal_ueda by mistake. Both are me.
hal-ueda
New member | Level 2
I have same problem,too.
hal_ueda
3 years agoExplorer | Level 4
I solved the problem. It is the problem of excel. So, resetting excel is the solution.
1. Reset Office 365 from excel application.
Follow the instruction of the page: https://www.compsmag.com/how-to/reset-microsoft-office-apps-in-android/
2. Open the Dropbox application of the android phone.
3. Open an excel file saved in Dropbox with excel application.
4. Excel application instructs to login to dropbox, so login with valid account.
5. Now, capable read/write the excel file with excel application of android smart phone.
PS. I posetd as hal-ueda before, then I made an account hal_ueda by mistake. Both are me.
- khaughey6412 months agoNew member | Level 2
Just wanted to confirm, Resetting Office 365 resolves the issue. Thank you all for the valuable information!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!