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Forum Discussion
Cannot delete folder that was transferred to me when another user left the "Advanced" account.
Our plan is Dropbox Advanced (for a team of 12). When a team member left, their shared files were transferred to me to organize. Everything has been since deleted or copied elsewhere from these files, and yet there is one empty folder that will not delete. When I look at the permissions on the folder, I am the owner and it is shared with no one else. But when I try to delete the folder, I just leave the "Shared" folder rather than it being deleted.
Is there a way to remove this empty folder from our files?
Hi Megan There isn't an 'Unshare' option as outlined in these steps (and there is no link for editing / link for viewing, as these were deleted). Under 'Who can access' it reads 'Only you'. (Screenshots ) I know I must be missing something, but I have yet to find a set of instructions that resolves this. Thanks.
Edit: there are thousands of deleted files within the shared folder. I have been going through them trying to find a shared folder, to restore, unshare and delete based on the instructions. Will mark your reply as the solution if this resolves it.
- Megan
Dropbox Staff
Hey jennybo, sure thing!
Take your time, and let me know how things turn out.
If you still have trouble with this, just make sure to reply back with the screenshots that you mentioned in your previous response. Due to security and privacy reasons, we can't access your link, so if you could attach them here that'd be great.
