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Forum Discussion
halfpenny
2 months agoExplorer | Level 4
Audio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks la...
LadyBug17
Explorer | Level 3
This issue is still happening as of 3:50pmPT
Any progress in solving it?
DBX_Pedro
28 days agoCommunity Manager
Hi everybody,
Thanks for getting in touch about this issue.
Our team is already looking into it.
Would it be alright if we contacted you through the email associated with the accounts?
We'll share more details as soon as we have them.
- LadyBug1728 days agoExplorer | Level 3
Thank you. Yes, email is fine. I appreciate the efforts.
- halfpenny27 days agoExplorer | Level 4
Yes thanks
- DBX_Pedro25 days agoCommunity Manager
Hi everybody,
Can you please check if this issue has been resolved on your end?
The team has confirmed that it should be fixed, and we want to ensure everything is working properly for you.
- LadyBug1724 days agoExplorer | Level 3
Hello...The issue continues as of 10amPT 10/21/24
There is no change in layout of text from before "hide transcript details" to after. The line break continues.
thank you
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