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Redhotpaddy's avatar
Redhotpaddy
Explorer | Level 3
7 months ago

"Account Limit Reached for Dropbox" error, when trying to open an Excel file on my phone

Hi I am trying to open an excel spread sheet on my phone using Office 365 and the file is stored on Dropbox but it won't let me open it as I keep getting the error Account Limit Reached for Dropbox. I have one my phone signed into Dropbox and I only noticed this today.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Redhotpaddy wrote:
    ... I keep getting the error Account Limit Reached for Dropbox.

    Can you provide a screenshot of the error message?

    • Redhotpaddy's avatar
      Redhotpaddy
      Explorer | Level 3
      I would be I can't seem to find the attachment option for a screenshot
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey Redhotpaddy! You should be seeing the button below, before posting your reply on the forum:

         

         

        If you’re using a mobile device to access the forum, the option may not be available. If it isn’t, can you give this a go from a computer instead?