You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
_Miri
2 years agoNew member | Level 2
Account deleted. Can I restore any of the files stored there?
I deleted my Business account. Now I'm in need of some files. Can I recover them somehow?
- 2 years ago
Kylie93 wrote:
My university had a Dropbox business account and I was a user. It was deleted today. Is there anyway to recover the files in this dropbox account and transfer it to my personal dropbox?You need to contact the team admin for the Business account and ask them to restore the account. Act quickly as they only have seven days to do it before the account can no longer be recovered. Only the team admin will be able to do this for you; Dropbox can't do it.
Kylie93
2 years agoExplorer | Level 4
My university had a Dropbox business account and I was a user. It was deleted today. Is there anyway to recover the files in this dropbox account and transfer it to my personal dropbox?
- Rich2 years agoSuper User II
Kylie93 wrote:
My university had a Dropbox business account and I was a user. It was deleted today. Is there anyway to recover the files in this dropbox account and transfer it to my personal dropbox?You need to contact the team admin for the Business account and ask them to restore the account. Act quickly as they only have seven days to do it before the account can no longer be recovered. Only the team admin will be able to do this for you; Dropbox can't do it.
- Kylie932 years agoExplorer | Level 4Thank you. I have already attempted contact but they are unresponsive. I worry that they have already deleted the entire business account. Is there anything else I should do?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!