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Forum Discussion
Bill007
2 years agoExplorer | Level 4
Accessing file properties/details on image files stored on Dropbox
Hi, I'm trying to edit the file properties/details on an image file stored on dropbox to add tags so I can search my collection for specific photo themes. However, some files I can do this but oth...
Bill007
Explorer | Level 4
Thanks for your help Megan. It is indeed a shared folder, but I don't think anyone one else has it open at the same time.
Thanks Bill
Megan
2 years agoDropbox Staff
Hi Bill007, thanks for the update!
Can you go online and check the shared folder's permissions, to see if you have "editing" or "viewing" permissions?
- Bill0072 years agoExplorer | Level 4
Hi Megan,
I'm the admin on the account so usually have full editing access (where would I go to check this applies to EVERYTHING?). The odd thing is that identical image files within the same folder differ in whether you can edit the "details" - you can see in my last screen shot that some files have tags whilst others don't because I can't access/edit the file "details".
Thanks Bill
- Megan2 years agoDropbox Staff
Hi Bill007, in any case this seems to be related to how you tag content in your device.
Therefore it would be related to the OS, and how it handles those tags, and files. Are you able to tag the content using our website?
- Joan S.182 years agoHelpful | Level 6
I am astonished by the responses the Dropbox support gives to this question. I believe the person posting simply wants something like a RIGHT CLICK on an image file name and get a properties readout, the way it works in a desktop OS. (I should note that Dropbox's website interface is terrible, and they forget that many people DO NOT use the desktop sync, but use dropbox online on web, specifically to free up local space)
- Bill0072 years agoExplorer | Level 4
Hi,
I don't believe it relates to the OS system since when I copy the problematic files from the DropBox folder on the hard-drive to another location on the hard-drive it works. Its clearly something to do with the files being WITHIN the Dropbox folder.
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