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PlanetL's avatar
PlanetL
Explorer | Level 3
2 years ago

Access to a shared folder lost. What should I do?

I have a shared folder on Dropbox and I just noticed all my files are gone. I checked events and it says "You removed your access to the shared folder (name of folder ) on 2/10/2023 6:02 PM". I don't recall ever doing this, unless by accident somehow. I hope there would have been an "are you sure you want to remove yourself" popup box. If there was, I don't think I would have proceeded. My question is two fold:

- How can I regain access to this folder and the files again?

- Is it possible someone else with access to the folder removed me? I would think if that was the case, it would not say that I removed access to it. It would say the name of the person who removed me instead. 

 

Thank you and I appreciate any help.  If I lost these files I don't know what I will do.

 

 


  • PlanetL wrote:

    How can I regain access to this folder and the files again?


    If you're unable to rejoin the folder on your Share page, contact the owner of the folder and ask them to re-invite you.

     


    Is it possible someone else with access to the folder removed me? I would think if that was the case, it would not say that I removed access to it.

    Yes, and it would still say you removed your access.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    PlanetL wrote:

    How can I regain access to this folder and the files again?


    If you're unable to rejoin the folder on your Share page, contact the owner of the folder and ask them to re-invite you.

     


    Is it possible someone else with access to the folder removed me? I would think if that was the case, it would not say that I removed access to it.

    Yes, and it would still say you removed your access.

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