You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
kyliem5
5 years agoNew member | Level 2
Why is my Downloads folder syncing to the site?
All downloads to my PC are backing up in my onedrive. How do I stop this?
Jay
5 years agoDropbox Staff
Hi kyliem5, thanks for messaging the Community!
I'm sorry to hear about this. Are you instead referring to Dropbox, and not Onedrive, which is another cloud provider? If you are referring to Dropbox, then it sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Let me know how it goes!
- JimHesterman2 years agoNew member | Level 2
This just started happening on my Mac. My downloads folder just started uploading to dropbox and I checked back up settings and I haven't started anything there. I'd really like to not have this happen. Please help.
- Walter2 years agoDropbox Staff
Hey JimHesterman, sorry to hear about this.
Did you enabled the Dropbox Backup feature by accident perhaps?
Could you send us a screenshot of what's shown in the app's preferences under the Backups tab and one of the app's status and version as shown in your menu bar?
Also, do you see any filers or folders on your backups page on the website?
- JimHesterman2 years agoNew member | Level 2
I didn't set up automatic computer backup so there isn't anything to turn off.
- JimHesterman2 years agoNew member | Level 2
I'd like to add that I have clients I deliver to whether a finished product or an iteration and now... I have to wait for it to upload or sync whatever the heck it's doing somewhere else. It's a huge inconvenience.
- JimHesterman2 years agoNew member | Level 2
I'm uploading 1 file but it says it's syncing 22. I deleted everything from downloads and still shows it's syncing 22 files. What files?
- Hannah2 years agoDropbox Staff
Hey JimHesterman, do you see any files in your Dropbox folder with a circular progress indicator next to them?
This should give you an idea of what's currently syncing.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!