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Forum Discussion
When forcing a PDF to preview in a browser, it only shows the first page
Hi! I'm running into an issue when previewing a pdf file in dropbox only shows the first page of the file (picture below for reference).
I use the "raw=1" extension at the end of the file, and so ...
Ok, seems I've finally solved this. For some reason, any time I tried to compress (use a 3rd party compressor) or checked the "Optimise for Fast Web View" in InDesign, it wouldn't load properly. I managed to keep the file sizes under 15mb, (most were in the 1-2mb range) without compression and now they all load properly. So it seems there's something with compressing or optimizing for web view that Chrome didn't like, but at least they all work now!
Hi Jay, thanks for the quick reply!
It does seem to work in IE, but even after clearing the cache and trying incognito mode in Chrome, I still had the same issue. I tried a bunch of different files (we have a lot), and had the same problem with all of them.
Jay
Dropbox Staff
Dropbox StaffMost likely there is an issue loading the rest of the pages in Chrome, as it worked fine in another browser.
In your original image the other pages are shown as the dot shadows, which would indicate this.
Try disabling the extensions and plugins in Chrome to see if any of them are affecting the page loading.
Ok, that was it!! I turned off the Google Docs Offline extension and it loaded. Turned it on and it didn't load, turned it off and it did load. So there seems to be something amiss with that extension I guess. Either way it looks like this is solved, thank you!
- Jay
Glad to hear that you found the extension which caused this issue, joelandamber!
Enjoy your weekend!
Hi again... I'm back. And I'm having the same issue again! I disabled all the extensions (and even removed the Google Drive Offline extension that I thought was the issue), and the pdf files still aren't loading. So all extensions are off, cleared the cache, tried incognito mode, and still nothing but those gray dots below the first page. Still works in IE though.
Any other ideas?
Edit: when I do clear the cache and try it again, for a split second the scroll bar on the right is very short, making it look as though it's loaded the whole document (it's a long doc), but then snaps to a longer scroll bar since only 1 page ends up displaying. So it's almost as though the whole document loads, but then it only displays the one page.
