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Noah C.2's avatar
Noah C.2
Explorer | Level 4
4 years ago

View dropbox sync activity

How do I see what files dropbox is attempting to sync?    Dropbox is consistently the highest CPU consuming app on my mac and I'd like to look at if there are files failing, file permission issue...
desktop
sync
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Noah C.2's avatar
Noah C.2
Explorer | Level 4
4 years ago
Walter, thank you but I’ve been through that article and none of those factors appear to apply. Is there a way to check w Dropbox itself what it’s activity is related to?

1. I have 1/6th the number of files it says where’d you’d notice performance degradation. (I monitor my file counts in Dropbox)
2. My data is in Dropbox and symlinks are only on the outside pointing in.
3. I can see from my “recently synced” list that it’s been days since a file has been uploaded, but that entire time Dropbox is still using several times more energy than anything else (that I actually am using). (addresses permissions, other apps touching files, etc)

Aka Dropbox is not syncing files, at least that I can see, so why is it still using so much energy?
  • Noah C.2's avatar
    Noah C.2
    Explorer | Level 4
    4 years ago

    Well surprisingly over the last 48 hrs the power consumption has dropped to 'normal' background app levels and is at ~1/10th of what it has been.  Thankfully.  But why?  How does someone diagnose why that is?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Glad to hear that Noah C.2. 

      As to what might have happened to cause this, I'd hate to speculate as it can be caused by several factors, not necessarily associated with Dropbox. 

      Would it be OK if I reached out via email to have a further look into this with account and device specific information?
      • Noah C.2's avatar
        Noah C.2
        Explorer | Level 4
        4 years ago
        Yes please do Walter! Happy to provide logs or whatever else I can.

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Find help from the Dropbox Community.","title":"View, download, and export","shortTitle":"View, download, and export","parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"avatar":null,"topicsCount":2894,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-15T15:17:10.136-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/"},"ForumTopicMessage:message:515739":{"__typename":"ForumTopicMessage","uid":515739,"subject":"View dropbox sync activity","id":"message:515739","revisionNum":3,"repliesCount":10,"author":{"__ref":"User:user:277138"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001012"},"conversation":{"__ref":"Conversation:conversation:515739"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:515739"},"body@stripHtml({\"truncateLength\":200})":" How do I see what files dropbox is attempting to sync?  \n   \n Dropbox is consistently the highest CPU consuming app on my mac and I'd like to look at if there are files failing, file permission issue...","body@stringLength":"628","rawBody":"

How do I see what files dropbox is attempting to sync? 

\n

 

\n

Dropbox is consistently the highest CPU consuming app on my mac and I'd like to look at if there are files failing, file permission issues, syncing of any files regularly bc of apps touching them, etc.  How many files are getting sync over a period of time, the size of the files, etc.  Is there like a file activity log that can be viewed? ... when viewing the \"Recents\" on dropbox.com it only shows me successful updates (and it's not real-time), not all the micro syncs that are happening in the background.  thanks -Noah

","kudosSumWeight":0,"postTime":"2021-04-24T12:26:04.282-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:View","text":"View","time":"2019-10-08T04:51:14.432-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:515739_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2907},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:515739":{"__typename":"Conversation","id":"conversation:515739","solved":false,"topic":{"__ref":"ForumTopicMessage:message:515739"},"lastPostingActivityTime":"2022-07-26T09:49:33.418-07:00","lastPostTime":"2021-05-03T13:25:04.376-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:515739":{"__typename":"ModerationData","id":"moderation_data:515739","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:515739_3":{"__typename":"Revision","id":"revision:515739_3","lastEditTime":"2022-07-26T09:49:33.418-07:00"},"ForumReplyMessage:message:516337":{"__typename":"ForumReplyMessage","id":"message:516337","conversation":{"__ref":"Conversation:conversation:515739"},"author":{"__ref":"User:user:277138"},"revisionNum":1,"uid":516337,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: View dropbox sync activity","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:516337"},"parent":{"__ref":"ForumReplyMessage:message:516252"},"body":"Walter, thank you but I’ve been through that article and none of those factors appear to apply. Is there a way to check w Dropbox itself what it’s activity is related to?

1. I have 1/6th the number of files it says where’d you’d notice performance degradation. (I monitor my file counts in Dropbox)
2. My data is in Dropbox and symlinks are only on the outside pointing in.
3. I can see from my “recently synced” list that it’s been days since a file has been uploaded, but that entire time Dropbox is still using several times more energy than anything else (that I actually am using). (addresses permissions, other apps touching files, etc)

Aka Dropbox is not syncing files, at least that I can see, so why is it still using so much energy?","body@stringLength":"961","rawBody":", thank you but I’ve been through that article and none of those factors appear to apply. Is there a way to check w Dropbox itself what it’s activity is related to?

1. I have 1/6th the number of files it says where’d you’d notice performance degradation. (I monitor my file counts in Dropbox)
2. My data is in Dropbox and symlinks are only on the outside pointing in.
3. I can see from my “recently synced” list that it’s been days since a file has been uploaded, but that entire time Dropbox is still using several times more energy than anything else (that I actually am using). (addresses permissions, other apps touching files, etc)

Aka Dropbox is not syncing files, at least that I can see, so why is it still using so much energy?","kudosSumWeight":0,"repliesCount":4,"postTime":"2021-04-27T06:55:04.623-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:516337_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2487},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw1MjoxfGludCw1MTY2ODYsNTE2Njg2","node":{"__ref":"ForumReplyMessage:message:516686"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744709097431":{"__typename":"CachedAsset","id":"theme:customTheme1-1744709097431","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Glad we could help with that Noah C.2.

\n

Regarding your concern, you can start with this Help Center article.

\n

 

\n

Let us know of any updates!

","body@stringLength":"502","rawBody":"

Glad we could help with that .

\n

Regarding your concern, you can start with this Help Center article.

\n

 

\n

Let us know of any updates!

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Well surprisingly over the last 48 hrs the power consumption has dropped to 'normal' background app levels and is at ~1/10th of what it has been.  Thankfully.  But why?  How does someone diagnose why that is?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2021-04-28T08:01:05.590-07:00","lastPublishTime":"2021-04-28T08:01:05.590-07:00","metrics":{"__typename":"MessageMetrics","views":2472},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:515739/message:516686","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDUyOjF8aW50LDUxNjkwMiw1MTY5MDI","node":{"__ref":"ForumReplyMessage:message:516902"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:516902":{"__typename":"ModerationData","id":"moderation_data:516902","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:516902":{"__typename":"ForumReplyMessage","uid":516902,"id":"message:516902","revisionNum":1,"author":{"__ref":"User:user:364291"},"readOnly":false,"repliesCount":2,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:516686"},"conversation":{"__ref":"Conversation:conversation:515739"},"subject":"Re: View dropbox sync activity","moderationData":{"__ref":"ModerationData:moderation_data:516902"},"body":"Glad to hear that Noah C.2. 
\n
\nAs to what might have happened to cause this, I'd hate to speculate as it can be caused by several factors, not necessarily associated with Dropbox. 
\n
\nWould it be OK if I reached out via email to have a further look into this with account and device specific information?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-04-29T01:55:29.049-07:00","lastPublishTime":"2021-04-29T01:55:29.049-07:00","metrics":{"__typename":"MessageMetrics","views":2459},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:515739/message:516902","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDUxNjk4OCw1MTY5ODg","node":{"__ref":"ForumReplyMessage:message:516988"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:516988":{"__typename":"ModerationData","id":"moderation_data:516988","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:516988":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:277138"},"id":"message:516988","revisionNum":1,"uid":516988,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:516902"},"conversation":{"__ref":"Conversation:conversation:515739"},"subject":"Re: View dropbox sync activity","moderationData":{"__ref":"ModerationData:moderation_data:516988"},"body":"Yes please do Walter! Happy to provide logs or whatever else I can.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"67","kudosSumWeight":0,"repliesCount":1,"postTime":"2021-04-29T08:28:58.861-07:00","lastPublishTime":"2021-04-29T08:28:58.861-07:00","metrics":{"__typename":"MessageMetrics","views":2451},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:515739/message:516988","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1744039679000","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1744039679000","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744039679000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001012","messageSubject":"view-dropbox-sync-activity","messageId":"515739","replyId":"516337"},"buildId":"FP3zsFp6DJl70wDujOvtu","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}