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Forum Discussion
Fanny E.
10 years agoNew member | Level 1
Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download mul...
- 7 years ago
I just experienced this for the first time. Sucessfully exported several photos to my camera roll (as I have been doing for years with the Dropbox app), and suddenly one got the error. Then all subsequent tries on any other photos got the error. Quit the app, turned phone on and off. No dice. Plenty of space on the phone, internet connection fine, settings in Dropbox to allow use of cellular data.
What solved it was updating the app. Perhaps folks who experiece this while on the latest version would have to actually delete and reinstall the app to get rid of this problem.
Matthew B.70
10 years agoNew member | Level 1
I am getting the exact same error. Had it on my iPhone 5 and now my 6 plus. Perfect internet connection, plenty of storage, same error constantly. I have tried on multiple wifi connections (home, work, in-laws, etc).
EDIT:
For reference, I have made sure that Carousel has access to my Photos app. I figured it did since it would upload, but wanted to make sure.
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