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Forum Discussion
Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download mul...
I just experienced this for the first time. Sucessfully exported several photos to my camera roll (as I have been doing for years with the Dropbox app), and suddenly one got the error. Then all subsequent tries on any other photos got the error. Quit the app, turned phone on and off. No dice. Plenty of space on the phone, internet connection fine, settings in Dropbox to allow use of cellular data.
What solved it was updating the app. Perhaps folks who experiece this while on the latest version would have to actually delete and reinstall the app to get rid of this problem.
Same issue here on iPhone 6 plus. Carousel says "Save Photo Failed. There may be a problem with your internet connection. Please try again" I have tried and tried and still unable to save a single or any photos to my iphone from the Carousel app. There is no connection problem nor storage issue with the iphone. Google photos (an excellent alternative app by the way !!) has no such problems and I can save photos from their app to my iphone. Is dropbox/Carousel going to fix this issue?
