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Forum Discussion
Fanny E.
10 years agoNew member | Level 1
Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download mul...
- 7 years ago
I just experienced this for the first time. Sucessfully exported several photos to my camera roll (as I have been doing for years with the Dropbox app), and suddenly one got the error. Then all subsequent tries on any other photos got the error. Quit the app, turned phone on and off. No dice. Plenty of space on the phone, internet connection fine, settings in Dropbox to allow use of cellular data.
What solved it was updating the app. Perhaps folks who experiece this while on the latest version would have to actually delete and reinstall the app to get rid of this problem.
Bruce S.20
10 years agoNew member | Level 2
Same thing has been happening to me as well. When I attempt to save a picture from Carousel to my camera roll, I get this message:
Save Photo Failed
There may be a problem with your internet connection. Please try again.
I asure you, there are no issues with my internet connection. This started about a week ago. I thought maybe the update to iOS 9 would help, however still the same. I can email pictures directly from Carousel, but that's not the most convenient way to get pictures back.
iPhone 6
iOS 9
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