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eneal2234's avatar
eneal2234
New member | Level 2
2 years ago

Unable to download or view keynote files on new Mac Mini M2 Pro

Hi, We recently added a new Mac Mini M2 Pro to our business. When I try to download or view current keynote files which are viewable in finder it says "“[this file] is damaged and can’t be opened. ...
desktop
Mac
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi eneal2234, thanks for bringing this to our attention.

 

Are the files available offline in your Dropbox folder, or are you downloading them directly from the website?

 

This will help me to assist further!

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