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Forum Discussion

Soundbored's avatar
Soundbored
New member | Level 1
21 days ago

There's no transcript button or title when previewing a video on the mobile app.

First time user, so would like it to work, uploaded MP4 of 87 minutes duration and no where can I find the transcribe button!!? It doesn't appear in my Android app....Do I have to use a pc?  
  • Nancy's avatar
    21 days ago

    Hi Soundbored! Thanks for posting on our Community today. 

    At the moment, transcripts aren’t available on the mobile app indeed; you’ll need to use www.dropbox.com on your computer for that. You can also check this Help Center article for more info.

    However, I can most definitely pass this as feedback to our team for you. 

    Can you clarify though what you mean when saying that the title isn’t visible on the mobile app? When previewing your video, the title should still be showing (you may need to tap once on the video for all the options to appear, along with its title).

    Let me know if I've misunderstood something.

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