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Forum Discussion
Darren S.1
8 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
- 8 years ago
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
ad21
New member | Level 2
Agree, i had spent HOURS AND DAYS making my albums and I did follow their prior save and download instructions but it only saved my photos individually, and now I can't even group my photos into files or folders. I feel like I have been photo raped, I have invested so much time and energy into dropbox and will be stopping my subscription unless you can restore my albums. DONE!
IsabellaBritain
8 years agoExplorer | Level 4
I found out that you can still post photos, but they have to be in the "Files" folder. That's all they had to say rather than some inarticulate garble about how photos will be better. So, its format is a bit different but at least you can upload a folder.
IBH
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