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Forum Discussion
Right click menu in File Explorer is missing option to open file in browser
There used to be an option to open a file in Dropbox in your browser, but for some reason it's disappeared:
I can copy the Dropbox link and paste it into my browser to view it that way, but ...
Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing?
Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?
Hi Walter,
OS version is Windows 10 Enterprise, version 10.0.19045 Build 19045
Status of Dropbox is files are up to date, version is 205.4.5765
I noticed it 2 days ago.
Doesn't matter what the file type is, .JPG, .PNG, .TXT, .DOCX, .XLSX, .PDF, options are all the same, there is no button to open the file in browser.
I am able to open the files just fine by double-clicking, the problem is not opening the files, it's that the option to right click and open the file in my web browser/in the Dropbox browser app is unavailable, where it previously WAS available.
I think the option was something like "open in dropbox.com" or maybe "view file on dropbox.com", something along those lines.
Walter
Dropbox Staff
Dropbox StaffThanks for the additional information, Christopher - much appreciated.
I just gave it a go on my Windows device as well and I was able to see the "view on Dropbox.com" option normally on my files.
Do you have any 3rd party apps installed on your computer that might be causing issues?
Can you maybe send me a full screenshot of the options you get so that I can have a better visual too?
Hi Walter,
No, no third party apps come to mind that would interfere with the icon overlays or menu options.
Here's the screenshot:
I right-clicked a PDF for this one. The options are the same for other file types though.
Here's my installed apps:
- Nancy
Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing?
Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?
Hi Nancy,
Thanks for your input. I had run the installer to update the app, but hadn't done a complete uninstall and reinstall.
Uninstalling, restarting my PC and reinstalling has fixed the issue. The option now shows for me.
It's a bit of a pain since everything's needs to re-index but the option's back so it is what it is I guess.
