We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Sandhu
7 years agoExplorer | Level 4
Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I w...
- 7 years ago
Hey there Sandhu - how are you today?
As you wish to re-install our desktop app and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.
For instance, if your old Dropbox folder was added to: C:\Desktop\Dropbox you would need to choose C:\Desktop and the client will try and create a new Dropbox folder. As you'd be connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.
Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies.
I hope this helps and let me know if you have any questions.
Walter
Dropbox Staff
Hey there Sandhu - how are you today?
As you wish to re-install our desktop app and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.
For instance, if your old Dropbox folder was added to: C:\Desktop\Dropbox you would need to choose C:\Desktop and the client will try and create a new Dropbox folder. As you'd be connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.
Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies.
I hope this helps and let me know if you have any questions.
Sandhu
7 years agoExplorer | Level 4
Hi Walter
thank you very much for a prompt response. I appreaite it. I have one more querry. What shall i do with the conflicted copies? Ultimately the latest one is needed, so each one has to be deleted manually ?
regards
- Walter7 years agoDropbox Staff
The best way would be to compare them first and then delete the ones you don't need - just to be on the safe side Sandhu!
Let me know if you need anything else and thanks for your swift reply.
- Sandhu7 years agoExplorer | Level 4
Dear Walter,
followinf your suggestion, i got the message that there exist some conflict of the destination folder (my already copied dropbox folder located in the documents directoruy) with icloud.
Can you assist on this.
- Walter7 years agoDropbox Staff
Can you share a screenshot of the exact message Sandhu?
- ryan l.56 years agoExplorer | Level 4
It created a Dropbox (old) folder for me than downloaded every single but of 400GB back into the new folder, super efficient
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!