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joelandamber's avatar
joelandamber
Helpful | Level 6
5 years ago

When forcing a PDF to preview in a browser, it only shows the first page

Hi! I'm running into an issue when previewing a pdf file in dropbox only shows the first page of the file (picture below for reference). I use the "raw=1" extension at the end of the file, and so ...
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  • joelandamber's avatar
    joelandamber
    5 years ago

    Ok, seems I've finally solved this.  For some reason, any time I tried to compress (use a 3rd party compressor) or checked the "Optimise for Fast Web View" in InDesign, it wouldn't load properly.  I managed to keep the file sizes under 15mb, (most were in the 1-2mb range) without compression and now they all load properly.  So it seems there's something with compressing or optimizing for web view that Chrome didn't like, but at least they all work now!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi kandrew1, did you try the steps regarding the 'Optimise for Fast web view' as stated by joelandamber above?

kandrew1's avatar
kandrew1
Explorer | Level 4
5 years ago

Hi Jay. Still investigating thanks.

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