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Forum Discussion
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
BenDBX
Community Manager
Community ManagerHi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
Hello,
I've got this issue on a Oneplus Nord 2T with the newest OxygynOS.
I can download the app just fine and connect it, but I can't view my pictures.
It just says "The connection is lost, try again when you are online".
My wifi and 5G works just fine. There is no 3 unit limited reached and I have no antivirus or
VPN on it. Everything is updated. What to do? The app has been reinstalled and still nothing.
- Jay
Dropbox Staff
Hi jonasos2001, thanks for bringing this to our attention.
Are you using the Photos tab, like in this thread, or are you trying to view files from the normal files page?
This will help me to assist further!
Hello,
yes I am using the photos tab- Jay
Thanks, I've merged your post to that thread. Please see this reply showing that the issue should be resolved by now. If you're still experiencing this after rebooting your device, please let us know.
