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Forum Discussion

tasosgym's avatar
tasosgym
New member | Level 2
8 months ago

I can't find my backed up files

I can't find my back up files. I know than I only have one shared folder with 337 mb but the programm says I have 7gb and my space is 6gb. where can I see those files so I can delete them? I delete...
Dropbox Backup
Rogaa's avatar
Rogaa
Helpful | Level 5
8 months ago

Hi there. You can click on this link to be able to find the location of your backed up files. Please make sure that you are logged in on your Dropbox account on the web browser, then click this link: www.dropbox.com/backup/all  . You should be able to see your files there. For you to be able to delete back up files, you may have to have the Dropbox Desktop App installed and downloaded on your computer to be able to perform the changes. If you haven't already, please click this link to install the app: www.dropbox.com/install . Please make use of this link as well as your guide on how to delete backed up files : https://help.dropbox.com/organize/delete-dropbox-backup . Hope this helps. 

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