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Forum Discussion
Every uploaded video to Dropbox from Galaxy S24+ is corrupted
I just came to the realization after about 9 months of having this S24+ that all of the videos that are automatically uploading are corrupted. They can play in all of the video applications but are c...
Hi Jay,
Just wanted to jump back on here to eat some humble pie. What appears to be taking place is the internet browser I was using didn't support HEVC and I just happened to be looking at these various test versions with different applications coupled with reading some threads on this community which sent me down a different train of thought then what I think is really going on. So I feel I can retract the worry that my files were being corrupted upon uploading from phone to computer via Dropbox. Have a great day Jay.
Chris
T_theresa_A
Community Manager
Community ManagerHi ChrisND I’m so glad to hear you got your video files playing again on Dropbox 🙌. Thank you for coming back to the Community to share how you resolved the issue. It’s contributions like yours that make our Community such a supportive and helpful place 🤗.
I’m Theresa, a Community Manager here at Dropbox HQ 👩💻. If you’re open to sharing, I’d love to hear about how you use Dropbox in your day-to-day routine and which features you find the most valuable .
You never know, we might even uncover some great tips to take your productivity to the next level 💪 💫!
T 😺(Dropbox Community Manager)
