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Forum Discussion
Dropbox stuck downloading to Windows
I've had a problem for the past few weeks with Dropbox no longer successfully downloading (syncing) from the server to my Windows 10 computer; it is somehow stuck or blocked and "Downloading 34 files...
Jay
Dropbox Staff
Dropbox StaffThanks for the info, I'd recommend getting in contact with the support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
Thanks Jay, was in the process of replying to my last message when yours came in.
Dropbox seems to be working now. I let it run overnight and this morning it had finished downloading and it is now also downloading new files from the Android device. Then I turned off selective sync (re-enabled all folders) and those folders got downloaded again as well.
So it may have been either the large Camera Uploads folder with 350 GB and 100,000+ files (which has now been archived and no longer under Dropbox, which now has a fresh new Camera Uploads folder), or also a mirroring application I use to backup the drive the Dropbox folder is on to another drive in real time, which I disabled last evening. I have been using the mirroring app for many years with no problems. Whatever, it seems to work now.
- Jay
No worries! Please let us know if you experience any issues in the future.
Enjoy your weekend!
