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Forum Discussion
Couln't download. Remove incompatible characters from the filename
Recently all of my computer with Dropbox have started showing a sync error "Couln't download. Remove incompatible characters from the filename. e.g. emojis, /\"<>:|?*"
The problem filename isn'...
Hey Roy2010, no worries let me share Sam's response here as well.
Hi everyone,
Sharing an update on the topic: our team is working on adjusting this, and it's expected to roll out in our next Stable Build (V190).
You can check our releases here, and we'll keep you informed on the progress.
Thanks,
Sam
I appreciate your patience on this, thank you!
Walter
Dropbox Staff
Dropbox StaffHey Arkadiy K., thanks for joining the discussion here.
Those dots in the filenames must be the culprit here. You can have a look at this Help Center article for more information about naming your files in Dropbox.
Hope this helps!
Hi !
I believe that the error message should be adjusted. Instead of “could not download” (which is incorrect, as the file did download to my computer), there should be a warning instead - “this file might not correctly sync to other devices, but is still stored in your Dropbox account”
I believe that the error message should be adjusted. Instead of “could not download” (which is incorrect, as the file did download to my computer), there should be a warning instead - “this file might not correctly sync to other devices, but is still stored in your Dropbox account”
