You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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HaseebMIT's avatar
HaseebMIT
Helpful | Level 6
3 years ago

Can't open file

Hi Dropbox Community, I am getting a weird message whenever I try to open the Excel file thru the Dropbox App on my Android ... It says *Can't open file We couldn't apply organizational policies ...
Error Messages
Microsoft Office
Mobile
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  • HaseebMIT's avatar
    HaseebMIT
    3 years ago

    Hi Hannah & Jay ,

     

    I hope you both are doing well. 

     

    I contacted Microsoft Community about the said problem. They also don't have any clue about this. 

     

    So, I took a leap of faith and deleted all the Microsoft Apps from my android device and re-installed them later.

    Surprisingly, it works and I am able to edit the files in my DropBox thru the android app. 🙌🏻😊

     

    I am sharing this here for the whole community. 

     

    Thanks & Regards,

    Haseeb

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for the update here, Haseeb!

 

We really appreciate you keeping us in the loop regarding your issue.

 

I'm happy to see it's now resolved!

 

If you have any other questions, make sure to give us a shout. 

 

Have a great weekend and see you around the Community!

HaseebMIT's avatar
HaseebMIT
Helpful | Level 6
3 years ago

Yeah, Hannah ...

Surely, I'll look forward to sharing my ideas, problems, and, if any, solutions with the community ... 

Regards,

Haseeb

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