You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RobWilkins
3 years agoHelpful | Level 6
Broken links in InDesign files on macOS Monterey 12.3.1
Hi there,
I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
- 3 years ago
Hello all together
I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.
Now I have discovered a workaround:
- Open a job in InDesign
- Select all entries in "Links"
- Right-click on the menu item "Edit With" > "Preview 11.0".
- After all files have been opened in Preview, quit Preview.
- Switch back to InDesign.
- Continue working.
I hope this helps some of you.
ALevitz
New member | Level 2
Having this exact same issue after updating to Monterey 12.3.1 - looking forward to a fix QUICK. Major slowdown in productivity as a result.
I notice files originated by myself seem fine, but am unable to update links within files other team members have created. May try downloading needed images to desktop to see if that helps. Even when I select and "Make Available Offline" currently linked files, it still gives the same "Import failed" message.
RobWilkins
3 years agoHelpful | Level 6
I agree, it's a real pain and I hope a solution is found pronto.
I'm having to 'make available offline' files that I need to relink in my InDesign files. This obviously takes up a fair bit of hard disk space and valuable production time relinking everything.
- ThomasBrovst3 years agoHelpful | Level 5
We have the same issue here. Looking forward to seeing a solution.
- Hannah3 years agoDropbox Staff
Hey guys, thanks for reaching out to the Dropbox Community.
We’re actively working on full support for macOS 12.3.
With this version, you may have trouble accessing online-only files in third party apps.
However, you can go to Finder and double-click to open these files.
You can read more info here.
- RobWilkins3 years agoHelpful | Level 6
Thanks for your message and help Hannah,
I am using the method you have outlined here (making any linked files 'available offline') but ultimately I use Dropbox because I can store all my files offline saving me space on my hard disk. With previous versions of MacOS I could happily open an InDesign file and all the links would be intact.
Now, I have to manually make a list of all the linked files, find those files on my Dropbox account and then make them 'available offline'. This is itself does not always restore the link in InDesign. I have to copy the individual files to a folder on my hard disk and then relink.
This is having a real impact on my production time and I expect many others are experiencing the same problem.
The problem has been known for quite a while now and I do hope Dropbox can find a solution asap otherwise I might have to consider another solution for my workflow.
Kind regards,
Rob
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!