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IesKorp's avatar
IesKorp
Helpful | Level 6
5 years ago
Solved

Problem searching for files in dropbox iOS ipad

Since the last update of the app, searching for files (by name) never shows any result. Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4). In previous versions it worked fine...
cduemmen's avatar
cduemmen
Explorer | Level 3
4 years ago
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I'm experiencing the same issue in iPadOS 14.8. 

No result at all.

... waiting one night didn't work for me. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago
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Hey cduemmen, thanks for joining the discussion here and sorry to hear you're having issues with this.

Could you please let me know the version of our mobile app you're using on your iPad?

If you could also include a screenshot of the issue, I'd appreciate it. 

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Since the last update of the app, searching for files (by name) never shows any result.

\n

Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4).

\n

In previous versions it worked fine.

","kudosSumWeight":1,"postTime":"2021-03-04T08:08:07.071-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:File access","text":"File access","time":"2019-09-12T04:01:44.028-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Mobile","text":"Mobile","time":"2019-05-29T03:19:52.361-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:View","text":"View","time":"2019-10-08T04:51:14.432-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:501852_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4474},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:501852":{"__typename":"Conversation","id":"conversation:501852","solved":true,"topic":{"__ref":"ForumTopicMessage:message:501852"},"lastPostingActivityTime":"2022-07-26T09:27:46.920-07:00","lastPostTime":"2022-06-24T20:24:47.219-07:00","unreadReplyCount":23,"isSubscribed":false},"ModerationData:moderation_data:501852":{"__typename":"ModerationData","id":"moderation_data:501852","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:501852_3":{"__typename":"Revision","id":"revision:501852_3","lastEditTime":"2022-07-26T09:27:46.920-07:00"},"ForumReplyMessage:message:545427":{"__typename":"ForumReplyMessage","id":"message:545427","conversation":{"__ref":"Conversation:conversation:501852"},"author":{"__ref":"User:user:364291"},"revisionNum":1,"uid":545427,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: Problem searching for files in dropbox iOS ipad","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:545427"},"parent":{"__ref":"ForumReplyMessage:message:545415"},"body":"Hey cduemmen, thanks for joining the discussion here and sorry to hear you're having issues with this.
\n
\nCould you please let me know the version of our mobile app you're using on your iPad?
\n
\nIf you could also include a screenshot of the issue, I'd appreciate it. ","body@stringLength":"481","rawBody":"Hey , thanks for joining the discussion here and sorry to hear you're having issues with this.
\n
\nCould you please let me know the version of our mobile app you're using on your iPad?
\n
\nIf you could also include a screenshot of the issue, I'd appreciate it. ","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-09-17T00:24:58.345-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:545427_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1313},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215506":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215506","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Tried again today and guess what: it works again. On iPad and iPhone.🤔

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Tried again today and guess what: it works again. On iPad and iPhone.🤔

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I'm experiencing the same issue in iPadOS 14.8. 

No result at all.

... waiting one night didn't work for me. 

","body@stringLength":"138","rawBody":"

I'm experiencing the same issue in iPadOS 14.8. 

No result at all.

... waiting one night didn't work for me. 

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