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woofwear's avatar
woofwear
Helpful | Level 5
5 years ago

Previews of CMYK files that look the wrong colour

Hi, I've uploaded to CMYK files to my dropbox so that clients can download them and use them in print catalogues etc. However, in the preview the colour looks nothing like the colour in the file. I...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the example link woofwear! 

I think this might be caused by the file's resolution (what device did you take these photos on?) but to be able to get a more concrete view of the matter at hand, I'd like to bring this under the attention of our experts.

Would you mind if I used the email address that's connected to your Community's profile to reach out so we can work on this internally? 

Let me know here when you get the chance and we'll take it from there.

Great job by the way :grin:

woofwear's avatar
woofwear
Helpful | Level 5
5 years ago

Hi, I took the photos on a canon camera and edited them in photoshop. Yes, please go ahead using that email. 

Many Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    I've already sent you a brief message so we can look into this together woofwear!

    Whenever you get the chance, please take a look at your inbox for my email and we'll take it from there. 

    Thanks! 

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