We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
sandysellsindiana
2 years agoNew member | Level 2
PDFs are now all showing as HTML. Help!
As of yesterday, all of the pdfs stored in Dropbox on my laptop are showing as Chrome HTMLs. I usually open them in Adobe Reader but am not able to anymore. They open as a webpage. Did I change some setting by mistake? I thought that it was perhaps an Adobe problem, so uninstalled and reinstalled that. And I searched this forum to see if this question had already been answered, but didn't see it addressed. Please help!
Sorry to talk to myself on here, but I thought that it might help someone else in the future. Google was my friend and provided me with the answer of how to change them back to pdfs. Solution: right click any of the documents/HTMLs. Choose Properties. Choose General - Opens With - Change. Select Adobe (or whatever program you would like to use to open your pdfs.)
- sandysellsindianaNew member | Level 2
I've dug in a little more and it appears that all pdfs that I download are downloading as HTMLs, whether they go into Dropbox or my download folder...ugh. So my limited knowledge/expertise would tell me that this is likely a Chrome setting as opposed to a Dropbox issue. But why would it change ALL pdfs to HTML, even ones downloaded or saved years ago? Any insight would be great, as this is really slowing my flow.
- sandysellsindianaNew member | Level 2
Sorry to talk to myself on here, but I thought that it might help someone else in the future. Google was my friend and provided me with the answer of how to change them back to pdfs. Solution: right click any of the documents/HTMLs. Choose Properties. Choose General - Opens With - Change. Select Adobe (or whatever program you would like to use to open your pdfs.)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!