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Forum Discussion

Josh2's avatar
Josh2
New member | Level 2
8 years ago

My email attachments are opening with dropbox

Hi everyone, first time poster. Thanks for having me. Ive just got a new phone, samsung galaxy S8+ and I've got my dropbox working fine expect that when I open any pdf file in my email (blue mail app...
Mobile
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  • Rich's avatar
    Rich
    7 years ago
    As mentioned above, the solution is to look at the settings related to your mail app or your device's operating system. Dropbox has no control over email attachments or how they're opened. It's either your mail app or the operating system that's sending attachments to the Dropbox app. Dropbox has no settings that control this.

    If you're unable to find the correct setting within your device, you'll need to reach out to Lenovo.
askquek's avatar
askquek
New member | Level 2
5 years ago

Hi, I am a newbie...

 

I do have the same problem with Josh2 and have tried the suggestion provided by other users but the problem still persist.

 

Anyone able to help?

 

Thanks in advance.

 

Regards,

 

Anson Quek

Singapore

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