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Forum Discussion
Arrell5093
2 years agoExplorer | Level 3
Missing images in powerpoint upload
I recently uploaded a large PPT file (225 M) that had a lot of images. Several of them do not appear. I deleted the file and tried to upload again but same thing happened. Any suggestions?
Jay
Dropbox Staff
Hi Arrell5093, thanks for bringing this to our attention.
Are you seeing this on the Dropbox site itself, or after you download the file to your computer again?
This will help me to assist further!
Arrell5093
2 years agoExplorer | Level 3
In dropbox itself. Also, I shared with a few people and they also saw the missing images.
- Walter2 years agoDropbox Staff
Hey Arrell5093, sorry to jump in here, but could you clarify if you're able to preview those missing images on your PPT file after downloading it from the website and opening it locally on your device?
- Arrell50932 years agoExplorer | Level 3
The PPT is complete on my computer. When I uploaded it to Dropbox several images did not transfer. When downloaded from Dropbox, the images are missing.
- Arrell50932 years agoExplorer | Level 3
Correction... when I download from Dropbox back to my laptop, the missing images show up.
- Walter2 years agoDropbox Staff
How large is the PPT file and the images stored inside it Arrell5093?
Can you send us a screenshot of how it looks on your end perhaps?
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